Hide and Collars
Let me tell you about Hide and Collars and introduce myself to you.
My name is Libby Bale and I created Hide and Collars in the year 2000.
I realised that there was a shortage of good quality leather dog collars and leads.
So, I decided to design and make a range of collars and leads for mans best friend, to suit most breeds and their needs… quality, longevity, durability and a little extra too.
It is all about Quality with style.
I have been involved with and owned horses all my life, so my knowledge of good quality, strong leather and quality workmanship was my starting point.
All my dog collars and leads are entirely made by hand in my workshop, using traditional methods, hand cut and hand stitched using the best quality English Bridle Leather from the best UK tanneries.
Making special items for our four legged friends is something I love to do, so please call me and have a chat if you have something in mind that you can not see on my website 01430 879524 or email: email@example.com
I have made collars and leads for films and the dogs that work for us ‘the public’ for a living. Dogs all over the globe are wearing Hide and Collars leather goods.
CARING FOR YOUR LEATHER COLLARS AND LEADS.
I can not emphasise the importance of caring for your leather items enough.
I recommend treating your items with a good quality leather care conditioner like ‘Sedgwicks leather care’ there are many other products out there and if you have a local saddlery shop near you I am sure they will be able to advise you.
It is important to feed the leather this will help maintain and keep the item supple and where water is involved in your dogs activity essential. I would treat your item once a day for a week and then once or twice a month (depending on activity’s). To remove any dirt or grease wipe over with a warm damp cloth then treat with your chosen leather care product. If the item has been for a dip in water with your dog, then let it dry naturally, never on heat, and then treat well. When you are doing this it is a good time to check over the stitching and fittings and look for general wear and tear. If you do nothing to care for your leather items you will reduce their lifetime and they will become dry and brittle and your dogs safety is a must. With regular care and attention your Hide and Collars leather goods will last many years.
A selection of hide and collars products can be found at most championship dog shows in the UK on the PLUSH PUPPIES trade stand.
All items are handmade to order, every effort is made to dispatch all items as quickly as possible normally within 14 working days. During times of high demand if there is a delay, you will be informed.
Refunds and Returns.
Should it be necessary to return and item, please inform me upon receipt and return within 7 days. The item must returned unused, in its original condition and packaging.
Please return items using Royal Mail Recorded Delivery.
Replacement items will be sent out once the original item has been returned.
Standard postage and packaging will be charged.
I am not able to give refunds on special commissions or none standard sizes.
Refunds & exchanges are not given on items that are damaged through misuse (please see full details in Terms & Conditions).
Items are sent using the Royal Mail postal service.
UK 1st class Signed/recorded £4.95
Items can be tracked and traced (once you have the relevant tracking number) on the Royal mail (track and trace) web site.
REST OF WORLD (Europe and International)
International Tracked: Signature may be required on delivery – £20 (7 – 15 days*) via Royal Mail
* Days refer to working days (Monday-Friday) and exclude the day of posting, Saturdays, Sundays and Bank Holidays in the UK and overseas.
In some cases, local customs can introduce delivery delays that are out of our control. If your item hasn’t arrived after 15 working days from the date of posting, please contact us..
Please note that we have no control over any import duties and taxes which may be levied when the delivery reaches the specified destination, nor can we predict their amount. You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.
Very occasionally, unavoidable factors can delay a parcel (for example, bad weather or postal strikes ).